Welcome to the Defence Gateway's helpdesk!
Please use the search bar above provided to see if the issue you are having can be self-resolved in our Knowledgebase. If it is not in the search results list then please submit a ticket.
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RAF personnel should contact HWY-ISWC4IASTRAFDGW@mod.gov.uk and include their service number, date of birth and personal MOD email address
Dstl personnel should contact Dstl-DefenceGatewaySupport@dstl.gov.uk
ASG users should contact email@example.com
DStan users should contact firstname.lastname@example.org
DLE technical issues should be directed to DEFAC-HQ-DTELDLEGRPMAILBOX@mod.gov.uk. Please note account access issues should be referred to the appropriate TLB Helpdesks.
Contractors without an @mod.uk email address and require access to the DLF should contact the DLF Team (ACDSLOGOPS-DefLogPol-DLF@mod.uk)
Please note the above organisations do not have access to this Helpdesk facility and should be contacted directly via the details provided.
Email Emergency Maintenance
Posted by Alexandra Chatterley on 19 Apr 2017 12:00hrs
We are currently experiencing issues with the Email Webclient, and we are working with the vendor to resolve this.
Thank you for your patience.
2nd line Support
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