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Welcome to the Defence Gateway's helpdesk!

Please use the search bar above provided to see if the issue you are having can be self-resolved in our Knowledgebase. If it is not in the search results list then please submit a ticket.

Please Note: You will be able to raise a ticket after searching for an issue - a button to do so will appear at the bottom of the results of your search.


We are notifying you about an upcoming maintenance window on Sunday, May 17th.   This maintenance window will affect the availability of your instance for a short period of time. 

Please see the details below: 

• Maintenance will take place on Sunday, May 17th at 4:00 UTC (12:00 AM EDT).

• Expected downtime is 2 hours.  During this period of time users will experience full or intermittent downtimes.

This will allow the application owner to make

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