This page is currently showing help for login issues only.

For all other help issues:-

 
Loading knowledgebase suggestions...

Welcome to the Defence Gateway's helpdesk!

Please use the search bar above provided to see if the issue you are having can be self-resolved in our Knowledgebase. If it is not in the search results list then please submit a ticket.

Please Note: You will be able to raise a ticket after searching for an issue - a button to do so will appear at the bottom of the results of your search.


RAF personnel should contact HWY-ISWC4IASTRAFDGW@mod.gov.uk and include their service number, date of birth and personal MOD email address

Dstl personnel should contact Dstl-DefenceGatewaySupport@dstl.gov.uk

ASG users should contact dpas-aofteam@mod.uk

DStan users should contact enquiries@dstan.mod.uk

DLE technical issues should be directed to DEFAC-HQ-DTELDLEGRPMAILBOX@mod.gov.uk. Please note account access issues should be referred to the appropriate TLB Helpdesks.

Contractors without an @mod.uk email address and require access to the DLF should contact the DLF Team (ACDSLOGOPS-DefLogPol-DLF@mod.uk)

Please note the above organisations do not have access to this Helpdesk facility and should be contacted directly via the details provided.

RSS Feed
News
Apr
19
Email Emergency Maintenance
Posted by Alexandra Chatterley on 19 Apr 2017 12:00hrs

We are currently experiencing issues with the Email Webclient, and we are working with the vendor to resolve this.

In the meantime, you can access your email using a phone or laptop (or even Outlook), by using the settings here - https://www.defencegateway.mod.uk/usermanager/MailPassword.aspx

Please do not raise Helpdesk Tickets to report this, we will restore the service as soon as we can.

Thank you for your patience.

Alex

Defence Gateway/Armynet

2nd line Support


Read more »