Welcome to the Defence Gateway's helpdesk!
Please use the search bar above provided to see if the issue you are having can be self-resolved in our Knowledgebase. If it is not in the search results list then please submit a ticket.
Please Note: You will be able to raise a ticket after searching for an issue - a button to do so will appear at the bottom of the results of your search.
RAF personnel should contact HWY-ISWC4IASTRAFDGW@mod.gov.uk and include their service number, date of birth and personal MOD email address
Dstl personnel should contact Dstl-DefenceGatewaySupport@dstl.gov.uk
ASG users should contact DPAS-AOFTeam@mod.gov.uk
DStan users should contact enquiries@dstan.mod.uk
All DLE queries should be directed to the SPOC (dialling 188 from a military line) and uttering “DLE”. Please note account access issues should be referred to the appropriate TLB Helpdesks.
DLF - contractors without an @mod.gov.uk email address who require access should contact ACDSLOGOPS-DefLogPol-DLF@mod.gov.uk
Please note the above organisations do not have access to this Helpdesk facility and should be contacted directly via the details provided.
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Sep 14 |
SharePoint Outage
Posted by Mike Smith on 14 Sep 2017 14:26hrs |
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To resolve the issues we've been experiencing with SharePoint, we will be migrating to a new SharePoint environment this evening. At 18:00 today (14/9/17) the existing SharePoint site will be placed in "Read Only" mode while the data is copied to the new SharePoint environment and approximately 3-4 hours later there will be a brief outage when we switch over to the new servers. Apologies for any inconvenience this may cause. Kind regards, The Defence Gateway Team Read more » | |