Welcome to the Defence Gateway's helpdesk!
Please use the search bar above provided to see if the issue you are having can be self-resolved in our Knowledgebase. If it is not in the search results list then please submit a ticket.
Please Note: You will be able to raise a ticket after searching for an issue - a button to do so will appear at the bottom of the results of your search.
RAF personnel should contact HWY-ISWC4IASTRAFDGW@MOD.uk and include their service number, date of birth and personal MOD email address
Dstl personnel should contact Dstl-DefenceGatewaySupport@dstl.gov.uk
ASG users should contact firstname.lastname@example.org
DStan users should contact email@example.com
DLE technical issues should be directed to DEFAC-HQ-DTELDLEGRPMAILBOX@mod.gov.uk. Please note account access issues should be referred to the appropriate TLB Helpdesks.
Contractors without an @mod.uk email address and require access to the DLF should contact the DLF Team (ACDSLOGOPS-DefLogPol-DLF@mod.uk)
Please note the above organisations do not have access to this Helpdesk facility and should be contacted directly via the details provided.
Email Essential Maintenance Tonight 20th March - 21 March
Posted by Alexandra Chatterley on 20 Mar 2017 15:53hrs
We will be carrying out essential maintenance on the Armymail system over the coming days. Defence Gateway email will be unavailable between 22:00 - 02:00 tonight (20th March) and 22:00 - 02:00 tomorrow (21st March)
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