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Welcome to the Defence Gateway's helpdesk!

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RAF personnel should contact and include their service number, date of birth and personal MOD email address

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DLE technical issues should be directed to Please note account access issues should be referred to the appropriate TLB Helpdesks.

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Please note the above organisations do not have access to this Helpdesk facility and should be contacted directly via the details provided.

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Email Emergency Maintenance
Posted by Alexandra Chatterley on 19 Apr 2017 12:00hrs

We are currently experiencing issues with the Email Webclient, and we are working with the vendor to resolve this.

In the meantime, you can access your email using a phone or laptop (or even Outlook), by using the settings here -

Please do not raise Helpdesk Tickets to report this, we will restore the service as soon as we can.

Thank you for your patience.


Defence Gateway/Armynet

2nd line Support

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