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Welcome to the Defence Gateway's helpdesk!

Please use the search bar above provided to see if the issue you are having can be self-resolved in our Knowledgebase. If it is not in the search results list then please submit a ticket.

Please Note: You will be able to raise a ticket after searching for an issue - a button to do so will appear at the bottom of the results of your search.


RAF personnel should contact HWY-ISWC4IASTRAFDGW@mod.gov.uk and include their service number, date of birth and personal MOD email address

Dstl personnel should contact Dstl-DefenceGatewaySupport@dstl.gov.uk

ASG users should contact DPAS-AOFTteam@mod.gov.uk

DStan users should contact enquiries@dstan.mod.uk

DLE technical issues should be directed to DEFAC-HQ-DTELDLEGRPMAILBOX@mod.gov.uk. Please note account access issues should be referred to the appropriate TLB Helpdesks.

DLF - contractors without an @mod.gov.uk email address who require access should contact ACDSLOGOPS-DefLogPol-DLF@mod.gov.uk

Please note the above organisations do not have access to this Helpdesk facility and should be contacted directly via the details provided.

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Jul
5
Known SharePoint Issue
Posted by Mike Smith on 05 Jul 2017 09:16hrs
There is a known issue with the SharePoint farm. As we resolve this, there may be outages during out of working hours.

Please refrain from raising tickets about issues with the various SharePoint sites - we are aware of them and will resolve these ASAP.
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