This page is currently showing help for login issues only.

For all other help issues:-


Loading knowledgebase suggestions...

Welcome to the Defence Gateway's helpdesk!

Please use the search bar above provided to see if the issue you are having can be self-resolved in our Knowledgebase. If it is not in the search results list then please submit a ticket.

Please Note: You will be able to raise a ticket after searching for an issue - a button to do so will appear at the bottom of the results of your search.

Helpdesk Ticket Backlog
Posted by Alexandra Chatterley on 13 Jan 2021 12:17hrs

Due to the IT issues with the Core platform the Defence Gateway helpdesk are experiencing a backlog of helptickets.

Please can I ask that you bear with us while we work through them, if you have already submitted a ticket please wait for us to get to you.

Thanks for your patience


Read more

Help Desk Software by Kayako | Maintained by IAS