This page is currently showing help for login issues only.

For all other help issues:-


Loading knowledgebase suggestions...

Welcome to the Defence Gateway's helpdesk!

Please use the search bar above provided to see if the issue you are having can be self-resolved in our Knowledgebase. If it is not in the search results list then please submit a ticket.

Please Note: You will be able to raise a ticket after searching for an issue - a button to do so will appear at the bottom of the results of your search.

Kayako Helpdesk tool downtime - Saturday 1st August @0930
Posted by Alexandra Chatterley on 30 Jul 2020 15:34hrs
  • Maintenance will take place on Saturday, August 1st at 9:30 ¬†UTC (5:30 AM EDT) until 11:30 UTC (7:30 AM EDT).
  • Expected downtime is 2 hours. During this period of time

Read more

Help Desk Software by Kayako | Maintained by IAS