This page is currently showing help for login issues only.

For all other help issues:-


Loading knowledgebase suggestions...

Welcome to the Defence Gateway's helpdesk!

Please use the search bar above provided to see if the issue you are having can be self-resolved in our Knowledgebase. If it is not in the search results list then please submit a ticket.

Please Note: You will be able to raise a ticket after searching for an issue - a button to do so will appear at the bottom of the results of your search.

Backlog of help desk tickets
Posted by Alexandra Chatterley on 30 Mar 2020 17:36hrs

Apologies to those who have submitted a ticket for help, the team are working hard to work our way through them all.

To help us further please use the self service option from the log in page  Can't log in and select the appropriate option.

If the application you require access to is not responding please do not raise a ticket regarding this, we are probably already aware of the issue and working behind

Read more

Help Desk Software by Kayako | Maintained by IAS