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MyMuster (6) What do I do if my information is incorrect? What do the RAG statuses mean? Why is my leave not showing? How do I add my Skills? How do I report a problem with the MyMUSTER app?	Campbell/MyDrive (18) I have tried to upload competencies, but I am unable to upload any. I have uploaded a competency, but it has been rejected. My name has an apostrophe within it, O’Brian but MyDrive says there is an error uploading my licence. I have uploaded my licence details and pressed submit, how do I know when my licence has been approved? I have a non GB driving licence and cannot provide a DVLA summary page, how do I become a MyDrive user?	MyDetails (41) Q39: Do I need to verify my changes? Q38: Without having my Passport to hand, how will I know when my Passport is due to expire? Q37: Why is there an Orange Box around my Passport Expiry Date? Q36: Why is there a Red Box around my Passport Expiry Date? Q35: Why do some fields have Asterisks next to them?
SKil (1) Update Unit name in SkiL	2FA (7) MS authenticator 2FA Authentication Methods I do not get the 2FA option when logging into the Defence Gateway. I have selected the Email option but have not received the email. I have selected the SMS option for 2FA but have not received the code.	MyEXPENSES (23) Q12: How can I view my previous expense claims submitted via the MyEXPENSES App? Q23: What does a ‘Rejected’ or ‘Unsubmitted’ status mean? Q22: How do I Submit Expenses? Q21: Can I edit and delete an expense entry before submission? Q20: How to create a Subsistence Expense claim?
COVID 19 - Reporting Tool (1) How to use COVID 19 Reporting tool - This application has now been decommissioned	MyLeave (9) How do I access the MyLeave Application? My Leave period has been approved – what do I do next? My Leave balance differs on JPA to MyLeave App and Vice Versa. Can I remove or amend leave that has been submitted? Why can I not select any other type of leave absence within the drop down options.	DLE (17) DLE Site policy How do I create a Sponsored DLE Account? How to create an account How to create a sponsored account I have enrolled on a course and completed it, or enrolled myself on the wrong course: How do I unenrol myself?
ATG(A) Online Booking System (OBS)	Adventurous Training System (ATSYS)	Defence Gateway Information and Issues (21) Is my data OFFICIAL Sensitive? What security classification is all the data on DGW? Who can have a Defence Gateway account? New Validation process for Contractors who no longer have access to MODnet Who do I contact if I need help? Two Factor Authentication Users Guide
Account Information and Issues (34) Is my data OFFICIAL Sensitive? What security classification is all the data on DGW? I've recently changed my name can I get my username/details changed to match this? The system won’t allow me to register Who can have a Defence Gateway account? My details aren't the same as they are on the system? Apprently my DOB is incorrect?

Why is my Leave balance showing as Zero?

The first time you use the My Leave icon, you will see your leave balance as zero. You will only see your current remaining leave balance after you have submitted your first request this way.

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