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Knowledgebase: DLE
How to create a sponsored account
Posted by , Last modified by Alexandra Chatterley on 18 Oct 2021 10:31hrs

There is a "Support, Make the most of E-Learning" section and page on the Defence Learning Environment for use of current DGW users which states:

"Sponsored Students will require a MoD sponsor in order to register for a DLE user account. This includes, but is not limited to: pre-Phase 1 trainees and Foreign students.

Applications must be made by a sponsor who is of minimum OF3/C2 rank and is located within the Training Establishment from where the student is to undertake their training and education. To apply for a Sponsored Student account, the sponsor is to complete the spreadsheet, found on the DLE front-page, under  "Support, Make the most of E-Learning" section, then "User Accounts & Passwords" and finally "How to create Sponsored DLE user account" having first read the attached notes. Please note that incomplete or incorrectly completed forms will be returned."

For any further assistance please do the following:

  • "If you encounter a problem with a specific course, please contact your course administrator; contact details should be available from the Course Page

  • MODnet users that require DLE technical assistance should access the the ALIX Virtual Agent in the first instance.   Users who do not have access to MODnet and the Virtual Agent should contact the SPOC (dialing 188 from a Military line) or 0370 6008910 with the utterance of "DLE". 

  • Account access issues unless Sponsored DLE accounts should be referred to the appropriate Service Helpdesks.

Please be advised that discussions with SPOC agents during calls to the SPOC may be recorded for training purposes.

The DLE team cannot help with specific courses beyond assisting in contacting the course administration team."

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