A: To select an Emergency Contact, you must first add them as a Key Contact if they are not already. Please see Question 23 on how to do this. Once you have added a Key Contact, they will not show on your Emergency Contact list straight away. This is because you need to save and submit the addition/change to your Key Contacts, which will take 48-hour to update into your Emergency Contact list. After 48-hours, the new Key Contact should appear in your Emergency Contact list where you can select them as your new Emergency Contact.