A: The first time a user logs in to the MyDetails App, they will be shown a series of pages designed to introduce them to the App and its features. Useful tips are displayed throughout the App at the bottom of the page to aid the user. There is also a User Guide which provides more information on how to use the App. Finally, there is a Help section on the navigation menu with a link to the Helpdesk where you can search for your issue and raise a ticket if needed.