The issue with MoDbox is due to your permissions... If you are not a serving MoD user with a MoD issued staff/service number, you will not have access to MoDbox by default. You will need to submit a ticket on this helpdesk and provide us with a business need for your requirement of MoDbox and then we can forward that on to the Application owner to approve or reject your case. We can then add you to a permissions group which will give you access to MoDbox.

In short, not everyone has access to MoDbox by default please let us know if and why you need it.