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Knowledgebase
MyDetails
(41)
Q39: Do I need to verify my changes?
Q38: Without having my Passport to hand, how will I know when my Passport is due to expire?
Q37: Why is there an Orange Box around my Passport Expiry Date?
Q36: Why is there a Red Box around my Passport Expiry Date?
Q35: Why do some fields have Asterisks next to them?
SKil
(1)
Update Unit name in SkiL
2FA
(7)
MS authenticator
2FA Authentication Methods
I do not get the 2FA option when logging into the Defence Gateway.
I have selected the Email option but have not received the email.
I have selected the SMS option for 2FA but have not received the code.
MyEXPENSES
(23)
Q12: How can I view my previous expense claims submitted via the MyEXPENSES App?
Q23: What does a ‘Rejected’ or ‘Unsubmitted’ status mean?
Q22: How do I Submit Expenses?
Q21: Can I edit and delete an expense entry before submission?
Q20: How to create a Subsistence Expense claim?
COVID 19 - Reporting Tool
(1)
How to use COVID 19 Reporting tool ?
MyLeave
(9)
How do I access the MyLeave Application?
My Leave period has been approved – what do I do next?
My Leave balance differs on JPA to MyLeave App and Vice Versa.
Can I remove or amend leave that has been submitted?
Why can I not select any other type of leave absence within the drop down options.
RAPS
DLE
(21)
DLE Account Suspension
DLE Site policy
How to create a sponsored account
How do I create a Sponsored DLE Account?
How do I enable pop-ups?
ATG(A) Online Booking System (OBS)
(4)
OBS - How do I reset Password?
ATSYS - 400 Bad Request
OBS - How do I Cancel or change a Course Booking
ATSYS - Unable to edit JSATFA
Adventurous Training System (ATSYS)
(1)
ATSYS - Forgotten Passsword
Cadet Forces (Westminster)
(96)
Two Factor Authentication Users Guide
Person Unit Transfer
Is Defence Gateway is asking for a Secure Email Address to Create an Account?
Defence Gateway Information and Issues
(20)
Two Factor Authentication Users Guide
Who do I contact if I need help?
I can not access Armynet. - This Application has been Decommissioned
Printing Pay Statements/P60s
Why can't I access MoDBox?
Account Information and Issues
(35)
Veterans who change Service but not showing on the JPA feed - Access to the DLE
I keep getting red error boxes saying please enter the CAPTCHA but theres nothing there!
DLF for Contractors without @mod.uk email address
Why can't I access MoDBox?
Approved and Accepted Email Domains
Most popular articles
Who do I contact if I need help?
I have forgotten my password
The system won’t allow me to register
How do I change my recovery email address?
I have forgotten my username
How to create a sponsored account
I'm trying / unable to access Defence Connect
DII Account Email Verification
Newest articles
Q41: Where can I find more information?
Q40: Why can’t I see a Verification Section?
MS authenticator
Q39: Do I need to verify my changes?
Q38: Without having my Passport to hand, how will I know when my ...
Q37: Why is there an Orange Box around my Passport Expiry Date?
Q36: Why is there a Red Box around my Passport Expiry Date?
Q35: Why do some fields have Asterisks next to them?
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Privacy Policy