Knowledgebase - Powered by Kayako Help Desk Software

Knowledgebase

MyDetails (41) Q39: Do I need to verify my changes? Q38: Without having my Passport to hand, how will I know when my Passport is due to expire? Q37: Why is there an Orange Box around my Passport Expiry Date? Q36: Why is there a Red Box around my Passport Expiry Date? Q35: Why do some fields have Asterisks next to them?	SKil (1) Update Unit name in SkiL	2FA (7) MS authenticator 2FA Authentication Methods I do not get the 2FA option when logging into the Defence Gateway. I have selected the Email option but have not received the email. I have selected the SMS option for 2FA but have not received the code.
MyEXPENSES (23) Q12: How can I view my previous expense claims submitted via the MyEXPENSES App? Q23: What does a ‘Rejected’ or ‘Unsubmitted’ status mean? Q22: How do I Submit Expenses? Q21: Can I edit and delete an expense entry before submission? Q20: How to create a Subsistence Expense claim?	COVID 19 - Reporting Tool (1) How to use COVID 19 Reporting tool ?	MyLeave (9) How do I access the MyLeave Application? My Leave period has been approved – what do I do next? My Leave balance differs on JPA to MyLeave App and Vice Versa. Can I remove or amend leave that has been submitted? Why can I not select any other type of leave absence within the drop down options.
RAPS	DLE (20) DLE Site policy How to create a sponsored account How do I create a Sponsored DLE Account? How do I enable pop-ups? I have enrolled on a course and completed it, or enrolled myself on the wrong course: How do I unenrol myself?	ATG(A) Online Booking System (OBS) (4) OBS - How do I reset Password? ATSYS - 400 Bad Request OBS - How do I Cancel or change a Course Booking ATSYS - Unable to edit JSATFA
Adventurous Training System (ATSYS) (1) ATSYS - Forgotten Passsword	Cadet Forces (Westminster) (52) CCF Remuneration - NSCs and Linked Records CCF Remuneration - One Person with Multiple Appointments in Multiple Units Process Flow CCF Remunerations - One Person Multiple Appointments in CCF Army and CCF RN/RM Process Flow CCF Remuneration - Multiple Appointments with CCF Army and CCF RN/RM Process flow CCF Remueneration - Non Standard Claim (NSC) Approval Process	Defence Gateway Information and Issues (21) New Validation process for Contractors who no longer have access to MODnet Who do I contact if I need help? Two Factor Authentication Users Guide I can not access Armynet. - This Application has been Decommissioned Printing Pay Statements/P60s
Account Information and Issues (36) Failed to Fetch, Identity 4 Error - Page failing to load DLF for Contractors without @mod.uk email address Can I merge my accounts? Veterans who change Service but not showing on the JPA feed - Access to the DLE I keep getting red error boxes saying please enter the CAPTCHA but theres nothing there!

Most popular articles
Most popular articles

Newest articles
Newest articles

Help Desk Software by Kayako | Maintained by IAS