Check that you have followed the formatting rules. These can be found by scrolling down the CCF Bulk Load page.  

• Do not leave blanks in the Medical or Dietary fields – enter 'None' instead 
• Make sure you have included all the mandatory column headings from the spreadsheet template, regardless of whether there is information in the column on your upload 
• Make sure the column headings appear in the same order as the spreadsheet template 

If you are still having trouble, please note any error numbers and contact the Helpdesk.

For data security reasons, you must not send the Helpdesk a copy of your spreadsheet with cadet personal details included (unless specifically directed).