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Knowledgebase: MyLeave
My Leave balance differs on JPA to MyLeave App and Vice Versa.
Posted by Alexandra Chatterley, Last modified by Matt Trimby on 31 Oct 2019 10:54hrs

The interaction between the MyLEAVE App and JPA is one-way. Unless a transaction between the App and JPA is made it will only display the balance as per the previous transaction. New Leave entered onto the MyLEAVE App will change the balance offered in the Application. If, however, you enter leave directly onto JPA it will not show in the App until after the next leave is entered into the MyLEAVE App. JPA will always show the current leave balance as is and is the over-riding truth.

Your HR Administrator should be contacted if there are any issues.

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